Sean Dugan

COO, GroupOne IT

(916) 233-0522 • sdugan@GroupOneIT.com •

I am a strategic operational leader with a demonstrated record of exceeding goals, turning around under-performing teams, and driving growth while dedicated to employees, quality, and service excellence. I focus on Customer Centric Organizations. My dynamic executive management career spans 25 years of strategic, operational, and customer-focused leadership, with a proven success in entrepreneurial, publicly traded, and high-growth organizations.

I have niche experience in acquisition integration as well as organizational and cultural transformations. I also have proven success in identifying market needs through customer analysis, a consistent track record of increasing customer retention, and driving growth through scale and efficiency. I have been recognized for attracting and retaining talent by building and mentoring team environments that support a procedural structure with autonomy.

My Featured Insights

Why Upgrading from Windows 10 to Windows 11 is a Smart Move for Your Business

2025-04-08

Sean Dugan

COO, GroupOne IT

Project Wild Turkey: A Year of Transformative Achievements

2024-12-20

Sean Dugan

COO, GroupOne IT

Top 8 Ways Generative AI Could Boost Productivity For IT Managed Service Providers

2024-03-25

Sean Dugan

COO, GroupOne IT